Great roofing job. Although it was not fixed the first time, they readily came back to make sure it was corrected and then came back again to confirm the repairs were completed.
We’ve used Epik for multiple jobs, most recently for a large roof replacement. Whenever issues arise, they find a way to make the customer happy! They’re a fair and professional company! We’ll use them again.
Shawn and Kendell are really professional guys. These gouys cober all the bases prior to the job explaining in detail how the work will go down.
I recently had the pleasure of working with Kendall on an apparent warranty call - my initial thoughts of a roof leak were quickly dispelled by Kendall's discovery of an actual PLUMBING leak in my guest-bath shower, not associated with EPIK's roofing efforts! Kendall presented himself very professionally, even down to the "uniform look" (khaki slacks, logo'ed polo shirt, clean and shaven) that one would expect from a knowledgable and customer-oriented service organization. Despite the fact that my issues were NOT caused by any actions by EPIK, Kendall was kind enough to explain the possible causes and their potential solutions, even to the point of offering EPIK's "one-stop-shop" of professional sub-trades to correct my problem.
The Epik team showed integrity and dedication to their clients. Our experience could not have gone more smoothly - Very prompt with responses and actions. Brad was very helpful in our decision to replace our roof from the recent hail storms. Samantha kept us in the loop the whole time as we were going back and forth with our insurance company. Daniel was the project manager for the job and could not have been more personable and nice. The workers were courteous, at one point we asked during a slow moment if we could let our pup out to go potty and without hesitation they shut the fence doors and let us sneak out for a moment. Our yard was completely picked up from the nails and other construction debris. Daniel did a thorough walk-thru prior to the construction start and again after it was complete. Could not have asked for a better team! We will definitely be recommending them to our friends and family and using them in the future. Thank you, Epik Team!